Managed IT and AMC
IT Support and AMC for Growing Businesses
Ongoing support for your network, security and cloud systems from one engineering team, with the covered systems and tasks agreed in writing before any contract starts.
- A review of your current equipment, services and risks
- A written list of the systems and sites that are covered
- Routine maintenance and updates on covered systems
Office hours: Monday to Saturday, 9am to 6pm. A UAE-registered service provider supporting organisations worldwide.
Who This Is For
Businesses with several users or sites, or without an in-house IT team, that want one accountable team for their technology instead of calling a different supplier for each fault.
Problems We Help With
Tap the ones that sound like you.
We can start from exactly these. Send them to an engineer on WhatsApp.
Send these on WhatsAppWhat Is Included
- A review of your current equipment, services and risks
- A written list of the systems and sites that are covered
- Routine maintenance and updates on covered systems
- Monitoring where it is part of the agreed scope
- Support requests handled by engineers who know your setup
- Documentation of what is covered and what is not
The exact scope is agreed with you before any work begins.
How It Works
- ReviewWe look at what you have today and where the risks are.
- Agree scopeWe write down the systems, sites and tasks the contract will cover.
- SupportEngineers maintain and support the covered systems.
- ImproveWe review recurring issues and recommend changes.
Questions About IT Support and AMC for Growing Businesses
What does an AMC usually cover?
It depends on the agreement. We list the covered systems, sites and tasks in writing before you sign, so you know what is included and what is not.
Do you support more than one site?
Yes. We support organisations with several sites, and the scope lists each site.
Do we need an assessment first?
We recommend one. The Free Infrastructure Assessment is complimentary and helps set the scope of any support agreement.
Do you only work in one city?
NetworkAE is a UAE-registered service provider supporting organisations worldwide.
Related Services and Reading
Managed IT Support & AMC
Annual maintenance contracts that keep your systems running.
Free Network Assessment
A complimentary initial audit of your network and security.
Security Operations & Monitoring
Continuous visibility and a clear plan when incidents happen.
What an AMC Covers and What to Ask Before Signing One
Managed IT: An annual maintenance contract can mean very different things. Here is what it usually covers and the questions that make the scope clear.
Not sure where to start? Begin with a free infrastructure assessment, or contact our team.
Other Ways We Can Help
Network Assessment for Businesses
Understand where your network, security and connectivity stand before you commit to a project or a support contract. The assessment is complimentary and carries no obligation.
Firewall and Cybersecurity Audit
A structured review of your firewall configuration, remote access and network segmentation, so you know which risks to address first.
AWS Cloud Hosting for Businesses
A reliable, secure home for your business applications in AWS, planned with your offices and users in mind and supported by the engineers who built it.
Office Wi-Fi and SD-WAN for Multi-Site Businesses
Consistent wireless coverage in each office and dependable, centrally managed connections between your sites, delivered by one team.